The building is open for business without restricted access during the following hours:
Monday through Friday: 7:00 a.m. to 6:00 p.m. (Except Holidays)
Saturday: 9:00 a.m. to 1:00 p.m. (Except Holidays)
Card Access Systems
Gateway LA has installed a Card Access System, which provides automated parking garage access, building access and elevator access. This system enables the Building to provide the utmost in convenience and security to our tenants.
The Access Card (Cardkey) itself looks somewhat like a credit card. Although this card is very durable, please handle it with care. Do not punch holes in the Cardkey as it weakens its integrity.
All new tenants will be provided with Cardkey Application Forms for their employees. It is necessary that all employees fill out all the information required (employee name, car information, access levels and time zones). Please make sure that the Cardkey Application Form is signed by an authorized tenant liaison noted on the Tenant Authorization Form on hand in the Property Management Office.
Cardkeys will be issued by ABM Parking AFTER ALL INFORMATION HAS BEEN PROVIDED on the Cardkey Application Form. All Cardkey Application Forms can be turned in at the parking office and/or the Property Management Office. Upon completion the Parking Manager will contact/deliver the Cardkey to the tenant after 3:00 p.m. Please have all requests for Cardkey changes to the Parking Manager by 12:00 p.m. for same day service. All requests received after noon will be delivered the next business day.
Each card is individually numbered and assigned to ONLY ONE PERSON. Cardkeys are not transferable and should only be used by the person to whom it was assigned.
The tenant is responsible for the use of its employees’ Cardkeys including lost, stolen or damaged Cardkeys. If a Cardkey is lost, stolen or damaged, please report it to the Property Management Office immediately so that a new card can be issued and lost card voided. There is a charge of $30.00 for each Cardkey that must be replaced. Do not punch holes in the Cardkey as it weakens its integrity.
Location of Cardkey Readers:
- For parking access, card readers are located at the entrances of B-1 and P-1.
- For building access after hours, the card reader is located at the Wilshire entrance.
- When elevator card readers are activated, simply swipe your card on the card reader in the elevator cab and press your floor button. Note: You will not be able to press any button other than he floor(s) you are programmed to access.
Please note that it is Building Policy for Tenants to schedule with Property Management, at least 48 hours in advance, all outside vendors who will be accessing the Building and/or Tenant Suites.
In addition, a vendor insurance certificate will be required if the vendor will be performing any activity that involves Building Systems (i.e. electrical, HVAC, telephone, cabling, etc.) and/or any activity that could possibly harm building fixtures or the persons moving them (i.e. moving furniture, heavy boxes, etc.).
Please obtain an insurance certificate from your vendor in compliance with the building requirements, in the forms section, and submit to the Property Management Office with your written request for vendor access. Please do not have vendors call the management office directly.
For emergencies there are intercoms at the front and rear entrances if a tenant or visitor needs assistance.